Ordering

Why is my order still “Processing”?
We confirm your order and send the details to our sellers, then they pack the order and hand it over to the courier person. This process take 24-48 hours, t...
Sat, 9 Jan, 2016 at 2:04 PM
A product I want is sold out. Can I still get it?
Any product you want to purchase and it is not available, you can like it and it will be added to your love-list. We will send you notification and emai...
Sat, 9 Jan, 2016 at 2:06 PM
Can I search for the item I want?
Yes! We have a search box on our site/App. Search terms like "pink tee" or "red kurta" and we will show you all those items currently av...
Sat, 9 Jan, 2016 at 2:07 PM
What size should I Order?
Sizing varies, because we sell products from many different brands. On the app once you click BUY button you will see the size chart. On the website, size g...
Fri, 10 Mar, 2017 at 3:20 PM
Where is the size guide?
On App: Select a product > Click on “BUY” > Size Guide On Web: Select a product, size guide link is available on the right hand side of the p...
Sat, 9 Jan, 2016 at 2:09 PM
How long will it take to get my order?
Our process is a little different from how most online stores work. We confirm your order and send the details to our sellers, where they pack the items and...
Sat, 9 Jan, 2016 at 2:10 PM
How do I check my order status?
To check your order Go to My Orders
Sat, 9 Jan, 2016 at 3:45 PM
What payment methods do you accept?
We accept: Credit/Debit Cards Net-Banking Cash on Delivery Voonik Credits Wallet Payment
Fri, 10 Mar, 2017 at 4:06 PM
I placed an order. Can I change the shipping address?
Yes! If your order has not yet processed, you can change the shipping address. You can contact our customer support on 080-44443333 or write to us at care@v...
Fri, 10 Mar, 2017 at 4:10 PM
I placed an order. Can I change the payment method?
Sorry, once you place the order we can not change the payment method. In such case you have to place a new order with another payment method.
Sat, 9 Jan, 2016 at 2:14 PM