Support

Ordering 14

• Why is my order still “Processing”?
• A product I want is sold out. Can I still get it?
• Can I search for the item I want?
• What size should I Order?
• Where is the size guide?

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International 1

• Does Voonik ship internationally?

Voonik Credits 3

• How do I redeem my Voonik Credits?
• Does my Voonik Credit expire?
• How do I earn Voonik Credits?

Shipping & Delivery 10

• What are Voonik’s shipping charges?
• Will my entire order be shipped in one package?
• How to track my shipment?
• What if my order arrives incomplete, incorrect, damaged or defective?
• What if the order is not delivered as per promised date?

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Seller Support 2

• I want to sell my products on Voonik.com. Who do I get in touch with?
• Customer care details

Exchange 4

• Which items can I exchange?
• Can I exchange with a different product?
• How do I place an exchange request on Voonik.com?
• Can I exchange/replace with a different product?

VOONIK TV 6

• What is Voonik TV?
• Do I have to pay and subscribe to avail Voonik TV?
• Can I upload my videos in Voonik TV?
• Which kind of content videos can be shared with Voonik TV team?
• How can I upload videos on Voonik TV?

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