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Knowledge base
General
Ordering
14
Why is my order still “Processing”?
A product I want is sold out. Can I still get it?
Can I search for the item I want?
What size should I Order?
Where is the size guide?
View all 14
International
1
Does Voonik ship internationally?
Voonik Credits
3
How do I redeem my Voonik Credits?
Does my Voonik Credit expire?
How do I earn Voonik Credits?
Shipping & Delivery
10
What are Voonik’s shipping charges?
Will my entire order be shipped in one package?
How to track my shipment?
What if my order arrives incomplete, incorrect, damaged or defective?
What if the order is not delivered as per promised date?
View all 10
Seller Support
2
I want to sell my products on Voonik.com. Who do I get in touch with?
Customer care details
Exchange
4
Which items can I exchange?
Can I exchange with a different product?
How do I place an exchange request on Voonik.com?
Can I exchange/replace with a different product?
VOONIK TV
6
What is Voonik TV?
Do I have to pay and subscribe to avail Voonik TV?
Can I upload my videos in Voonik TV?
Which kind of content videos can be shared with Voonik TV team?
How can I upload videos on Voonik TV?
View all 6
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